Privacy policy
EUROSTAR GROUP LIMITED
EUROSTAR TRI-CITY-ATHLON PRIVACY POLICY
Eurostar Group Limited ("Eurostar") is committed to protecting
your privacy. This privacy policy explains Eurostar's data
processing practices and how Eurostar uses any visitor information
or personal data.
Consent
By using the Eurostar websites and the associated services, you
consent to the collection and use of the information for the
purposes set out below.
Visitor Information Collected
Eurostar will be the data controller under the Data Protection
Act 1998, and any personal data you provide will be kept on file
for our reference. This allows us to process your registration,
remember your preferences and gain a better understanding of your
requirements. Eurostar may monitor webserver activity for the
purpose of data analysis, sales and marketing reports, frequency of
visits and developing marketing profiles.
Use of Visitor Information
We will record your personal details when you register on the
website to enter the tri-city-athlon competition and/or to vote in
the competition (to "Register"). Your personal data will be used
principally to provide you with correspondence from Eurostar and
its representatives in reply to your request to Register. We retain
the data you provide from time to time, including data we collect
when you use our services and facilities.
When you Register, you will be given the opportunity to opt-in
to receive additional correspondence from Eurostar, and its
carefully selected partners and third parties.
You may opt-in to receive the following type of
correspondence:
(1) Eurostar special offer information sent from time to time;
and
(2) Special offer information from our carefully selected
partners and third parties.
At any time after you have Registered you may opt-out or change
your preferences by logging into your account and editing your
account information or by clicking the easy "unsubscribe" option on
any email sent by Eurostar.
If you wish to amend the personal data that you have submitted
online, when you log into your account, you will be given a link
which allows you to edit your details or alternatively email us at
newsletter@eurostar.com or write to Eurostar Group Limted, Customer
Services, 3rd Floor, Kent House, 81 Station Road, Ashford, Kent TN
23 1AP or telephone us on 08705 186 186 or from outside the UK call
+44 1233 617 575.
Disclosure of Passenger Information
Eurostar may use your information for market research and
strategic development purposes to assist us in new product
development and for making further enhancements to our
communication plans so that they are more aligned to your
profile.
Eurostar will not disclose passenger information under any other
circumstances than described in this privacy policy without your
consent unless Eurostar is required to do so as a matter of
law.
Cookies
Eurostar places a cookie on your computer when you first enter
the website to identify your country and (if applicable) language
preferences. A cookie is a piece of data stored on your hard drive
containing information about you, which enables us to display
content relevant to your market. Only non-personal information is
stored in your cookie. If you disable the cookies, you will still
be able to use the website.
We use "cookies" to identify you when you visit the Eurostar
sites and to build up a demographic profile. Our use of cookies
also allows registered users to be presented with a personalised
version of the site.
Tagging of the Site
We'll be using Google Analytics to monitor site impressions and
other statistical data. This data does not include any personal
information such as your email address or phone number. Google uses
Javascript to collect this data via your internet browser.
Security of personal information
Eurostar stores personal information which is managed by our
administrative staff and authorised agencies and is accessible
electronically. Security measures are in place to ensure that data
can not be accessed by unauthorised persons. From time to time
people such as I.T. systems suppliers may need to access the
system. Eurostar's security procedures mean that we may
occasionally request proof of identity before we are able to
disclose sensitive information to you.
Your Personal Data
You have the right to see the personal data held on you by
Eurostar. Eurostar will provide this information for the maximum
fee permitted by statute
Please put your request in writing to:
Eurostar Group Limited, Customer Services, 3rd Floor, Kent
House, 81 Station Road, Ashford, Kent TN23 1AP or by e-mail to
newsletter@eurostar.com.
Alterations to this privacy policy
If Eurostar decides to change this privacy policy, the changes
will be posted on this page.
Outside European Economic Area (EEA)
If you are located outside the European Economic Area and wish
to Register, by proceeding with the registration process you are
deemed to have given your consent to having your personal data
transferred outside the European Economic Area, for the purposes
outlined in this privacy policy.
Other linked websites
The websites www.eurostar.com and www.eurostartricityathlon.com
may contain links to other websites which are outside Eurostar's
control and are not covered by this privacy policy. The privacy
policies of these other sites may differ from this one.
To query protection of your personal data
Please note that as the data processing takes place in the
United Kingdom, it is English law which applies, even in a
communication with an individual from outside the United Kingdom.
If you have any questions or comments concerning your personal
data, including the way Eurostar protects your privacy or processes
your personal data please write to Eurostar at Eurostar Group
Limited, Customer Services, 3rd Floor, Kent House, 81 Station Road,
Ashford, Kent TN23 1AP or by e-mail to newsletter@eurostar.com.
Eurostar's policy is to correct any mistakes as soon as they are
brought to our attention within the office working hours of
Eurostar, Monday to Friday 9am-5pm GMT, excluding English public
holidays.
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